You must bring various documents when you pick up your New York John F Kennedy International Airport car rental. Which documents do I need to rent a Payless car rental at New York John F Kennedy International Airport?.Reviewed Jul 11 2022įAQs about renting a car from Payless at New York John F Kennedy Intl Airport Payless's parent company actually made money off of this fiasco, because it forced us to get a more-expensive rental from another of its subsidiaries. Payless put up a sign that made us waste an hour of our time standing in line for nothing. Your booking system allowed a nonrefundable car reservation at a time the company was unlikely to be able to actually issue a car. We took a $135 taxi out of the airport, then caught a ride to another airport the next day to pick up a much more expensive car from another company owned by Avis - Budget. All other rental counters staffed at midnight had no cars available. When we got to the front, the person staffing the Avis desk told us the Payless computer system shut down at 11:pm and there was nothing she could do to get us our car. Getting through the Avis line took nearly one hour. That seemed reasonable: Avis *owns* Payless. There was, however, a sign directing Payless customers to get in the *very* long Avis line and identify ourselves as Payless customers when we got to the front. When we showed up a couple minutes after 11, there was nobody at the Payless counter. Nothing in the booking nor confirmation process mentioned the closing time nor flagged it as a potential problem. Your booking platform allowed me to make a reservation for 11:pm.
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